Marketing Coordinator

San Francisco Opera
San Francisco, CA

PURPOSE:  To support the Director of Marketing in all San Francisco Opera audience development, single ticket, subscription and outreach efforts.

REQUIREMENTS

  • Bachelor’s degree or equivalent work experience
  • Minimum two (2) years general office experience; marketing, public relations, sales or arts background experience preferred
  • Knowledge of basic marketing principles including e-marketing; writing and copy-editing
  • Familiarity with operatic repertoire and artists (preferred)
  • Proficiency in online research
  • Proficiency in HTML
  • Familiarity with CMS programs, Episerver preferred
  • Familiarity with CRM programs, Tessitura preferred
  • Proficiency in Microsoft Office applications
  • Familiarity with Photoshop
  • Excellent customer service and problem solving skills
  • Ability to work independently; prioritize tasks; and exercise good judgment and initiative
  • Ability to manage multiple, competing priorities successfully
  • Ability to thrive in a fast-paced, rapidly changing environment
  •  Outstanding interpersonal skills including the ability to interact with staff, the public, and volunteers in an effective, professional, confidential and tactful manner
  • Ability to communicate clearly and effectively, both orally and in writing
  • Preferred knowledge of Chicago Manual of Style or Associated Press Style guides
  • Must perform the functions of the position in a safe manner

ESSENTIAL JOB FUNCTIONS

Assists Director of Marketing:

  • Mail/email/phone inquiries, internal and external; customer service issues (CSI’s)
  • Correspondence and filing
  • Schedules Marketing staff meetings, learning sessions, events
  • End-of-season sales reports (working with Marketing Analyst)

Provides departmental organization and support:

  • Production maintenance of Marketing web content including but not limited to radio and TV broadcast posts, special events and audio posts
  • Proofs and edits all departmental brochures, emails and other collateral
  • Coordinates and maintains the Marketing Department list trades
  • Customer Service response
  • Fulfills media partner receivables
  • Creates promoted-post visuals and copy for Marketing campaigns (works with Associate Director of Marketing)
  • Processes departmental invoices
  • Responsible for maintaining and ordering departmental office supplies
  • Materials storage, archives 
  • Special event support

 Member of Cross-Departmental Social Media Team:

  • One of Marketing Department representatives, presenting ideas for campaigns, posts
  • Creates Facebook ads, posts photos
  • Contributes to blog content

 SECONDARY FUNCTIONS

  • Prepares marketing meeting agendas, department timesheets and other documents
  • Performs other job-related duties as assigned

APPLICATION INSTRUCTIONS
E-mail required cover letter and résumé with salary requirements directly to employment@sfopera.com or fax to (415) 551-6297.  No phone calls please.  San Francisco Opera only retains résumés that are sent in response to specific, posted job openings.
 
Qualified applicants with arrest and conviction records will be considered for this position in accordance with the San Francisco Fair Chance Ordinance.
 

SAN FRANCISCO OPERA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY OF STAFF 

 

  • Posted 1/17/2017