REFUND & CANCELLATION POLICY

All refunds must be approved in writing by the Executive Director. In the case of medical emergency or other hardship, the Executive Director has the authority to waive the cancellation fee or amend an individual refund on a case-by-case basis.

DUES

A member requesting a refund for dues will be refunded a pro rated share of unused dues minus an administrative fee equal to 25% of the total dues paid.

CONFERENCE CANCELLATION POLICY

Requests for registration cancellations for the in-person conference in San Diego that are received in writing by Sunday, August 18th, 2024 will be converted to an Online Registration (cost of $195 for members) and the remaining portion of the registration fee will be refunded less a 30% administrative fee. An exhibit space is 100% refundable only if the exhibit is immediately resold to an existing wait-listed exhibit space customer.

Note: All Conference Registration Refunds Will Be Processed Post-Conference In September.

OTHER

Hospitality, advertising, sponsorships, digital goods, data service are all non-refundable.